The Event Every Academic Medical Center Operations Leader Needs on Their Calendar
As an operations leader within an Academic Medical Center, you manage the intersection of clinical care, education and research—often across highly complex, multi-site ambulatory environments. You’re responsible for aligning faculty practice plans, trainees, staffing models, patient access and performance metrics while navigating regulatory requirements and institutional priorities.
We’ve incorporated your feedback to shape a customized experience built for YOU and your role. Because your responsibilities span both strategic alignment and day-to-day operational excellence, you need practical frameworks, peer-tested solutions and real-world insights from leaders facing similar challenges. We recommend prioritizing these sessions while in Charlotte, NC:

CON102: Beyond RVUs: A Recipe for Hybrid Compensation Model Success
Hybrid compensation models are the new normal and better reflect the priorities of the multi-generational physician workforce. One size certainly does not fit all, and hybrid plans allow healthcare leaders to tailor compensation strategies that foster physician engagement, ensure market competitiveness, maintain legal compliance, and provide the flexibility to adapt over time. This session will break down the key components of hybrid models and how they can align with your organization’s operational and strategic goals. Attendees will learn how to incorporate meaningful quality measures that support your value-based care strategies and recognize physician performance beyond traditional productivity metrics, while still generating buy-in and enthusiasm from your doctors.
CON201: Unlocking the Power of Real-Time Data
Data alone isn’t enough in healthcare today; organizations need agile, actionable analytics to drive decision-making in real time. OSU Physicians has developed a comprehensive suite of operational dashboards that span the full spectrum of physician business operations, including scheduling, referrals, call center performance, revenue cycle, clinical productivity, and regulatory oversight, so leaders leave meetings with answers, not more questions. This session will explore how OSU Physicians implemented a high-performance analytics platform with in-memory processing and an associative data model to deliver customized dashboards for the unique needs of physicians, administrators, and operational leaders. The platform unifies enterprise data from practice management, finance, HR, timekeeping, salary benchmarks, and regulatory systems into a single, self-service environment that enables rapid exploration and insight generation without heavy IT intervention or rigid data models. By reducing traditional custom report requests by 90%, OSU Physicians supported a wide expansion of new tools that have lightning-fast analytics performance across complex or "wide" transactional data, such as billing claims or revenue detail. Attendees will see examples of how a flexible associative engine reveals relationships across disparate data domains — such as correlating provider labor hours from timekeeping systems with patient encounter volumes and financial outcomes — to guide better decisions around staffing, efficiency, and compensation planning.
CON501: Measuring What Matters: Driving Physician Enterprise Success Through Data-Driven Insights
Physician enterprises must go beyond intuition to achieve success in value-based care. In this session, the presenters will explore how organizations can harness enterprise-level performance metrics to drive meaningful outcomes. Attendees will learn how to align physician capacity with care delivery goals, close gaps in workforce planning, and use data — such as acute utilization, panel reviews, and demographics — to reduce avoidable ED and inpatient use. This session will offer practical insight into how to turn data into action to improve access, care coordination, and performance under value-based contracts.
CON701: Building Smarter Health Systems: Driving Operational Efficiency, Coordinated Access, and Sustainable Growth
Healthcare executives and operations leaders face increasing pressure to expand patient access, maintain financial stability, and foster collaboration, often in environments with limited resources and rising demand. This session shares real-world strategies from academic health systems that combine operational efficiency, patient-centered design, and long-term stewardship to create measurable impact. The panel will show how a 10-year strategic plan, anchored in financial stewardship and patient experience, positions health systems to weather inflation, shifting sites of care, and declining margins by aligning resources across the enterprise. It will highlight multidisciplinary clinics at UChicago Medicine that that coordinate multiple providers in a single visit and cross-system scheduling collaborations across three large health systems that preserve market share, improve access, and strengthen regional integration. Attendees will also examine how external service agreements can serve as strategic levers for growth — balancing profitability and mission — alongside a scalable model for access optimization through scheduling redesign that increased volumes, satisfaction, and long-term capacity. Attendees will leave with a practical playbook to connect strategic vision with day-to-day execution and build more resilient health systems.
Thank You to Our Marquee Event Sponsors






MGMA is the Medical Group Management Association.
Since 1926, we have provided U.S. medical practices with the essential information and tools to manage their operations more efficiently — so they can be more successful and provide better care.
MGMA
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